Topeka – System Administrator I
Apply For This Position:
To apply for this position, send a Microsoft Word copy of your resume to HR@zavda.com.
Clearance: Top Secret/SCI with Polygraph
Certification: Security+ (Sec+)
Zavda was founded in 2006 and is a SDB certified, Service-Disabled Veteran owned, and Woman owned small business that offers leading IT management, Intel, and Cyber opportunities in both the private and public sector. Zavda is currently looking for a System Administrator.
Role and Responsibilities:
- Follow a morning routine of checking network servers, classroom computers, and Smartboards for hardware, software, and connectivity issues
- Create Active Directory accounts and Exchange mailboxes. Enable student and visitor accounts upon request. Remove terminated staff accounts and mailboxes upon request
- Troubleshoot major network connectivity issues and virus infestations. Notify and provide resolution recommendations to supervisor
- Fix various computer issues relating to sound, scanning, mice, keyboards, monitors, printing, and network connectivity on a daily basis
- Prepare classroom and testing lab computers, and Smartboards for the next class cycle. Duties include updating software, scanning for viruses, removing students’ local and server profiles, deleting student directories, setting up new student accounts, calibrating Smartboards, and resolving any classroom/lab issues mentioned by staff
- Resolve Help desk tickets for staff, instructors, and students and the Tier 1 and Tier 2 level
- Troubleshoot issues and when necessary, escalate to Tier 3 support
- Install images on computers using an external hard drive or imaging platform. Apply upgrades and updates to devices. Install post-installation updates and add computer back onto the network. Create new images for new computer models
- Assist instructors in using application software or with special language keyboard applications
- Update computer applications and operating system software on local machines. Obtain logs, administer patches, and scan systems for vulnerabilities. Mitigate issues found
- Resolve various login issues, such as those relating to passwords, user ID, incorrect domain, network connectivity, and hardware
- Add, delete, or update computer inventory in database when equipment is moved, disposed, or transferred out of the building
- Restore files and directories from backup
Required Skills:
- At least 1-5 years of IT experience providing desktop support
Desired Skills:
- Working knowledge of Microsoft servers, PC operating systems
- Knowledge of BigFix, Active Directory, Nessus Manager a plus
- Knowledge of server maintenance, Linux servers, network experience a plus
- Knowledge of Cisco infrastructure, Aruba, ClearPass, Palo Alto, Oracle storage devices a plus
- Experience with IAVAs and vulnerability mitigation
Qualifications:
- Bachelor’s degree in Computer Science, Information Assurance, Information Security System Engineering, or related discipline from an accredited college or university is required
- Four (4) years of experience may be substituted for a bachelor’s degree
Job Location:
Linthicum, Maryland
Zavda is a small business and an equal opportunity employer that is inclusive to Veterans, Women, Minorities, and Individuals with Disabilities. We pride ourselves on our continued professional growth and are always looking for qualified candidates. Please don’t hesitate to reach out to our team with questions on positions or for more information about our company!