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Wednesday, October 21, 2020

EITO - Help Desk Manager

Help Desk Manager

Shift – 0600 - 1400


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To apply for this position, send a Microsoft Word copy of your resume to


Clearance: Top Secret/SCI with Polygraph

Zavda was founded in 2006 and is a SDB certified, Service Disabled Veteran owned, and Woman owned small business that offers leading IT management, Intel, and Cyber opportunities in both the private and public sector.  Zavda is looking for a Help Desk Manger to support the 0600-1400 Shift.

Job Description:  Provides direction and mentoring to service desk team members, interacts with enterprise IT users in order to resolve technical issues, answer queries, and requests for new accounts.


  • IAT Level 2 Certification (Such as Security+)
  • Experience with VMware Client and remote system administration
  • Experience with Windows Active Directory
  • Experience with Linux command line syntax
  • Experience with network infrastructure


  • Splunk and ServiceNow


  • High School Diploma/GED and 9 Years, or
  • Associate’s Degree and 7 Years, or
  • Bachelor’s Degree and 5 Years, or
  • Master’s Degree or Higher and 3 Years, or
  • Doctorate and 1 Year

Job Location:

Fort Meade, MD

Zavda is a small business and an equal opportunity employer- Veteran/Female/Minorities/Individual with Disabilities.  With Zavda you have the opportunity to provide dependable solutions and support that with benefit the national security missions.  Zavda prides itself to providing continual professional growth and success for the Zavda Team.

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