FC - System Administrator II
Clearance: US Citizen with TS/SCI with Poly
Apply for this position: Send a Microsoft Word copy of your resume to: HR@zavda.com
Job Description:
Zavda was founded in 2006 and is an SDB Certified, Service-Disabled Veteran-Owned, and Woman-owned small business that offers leading IT management, Intel, and Cyber opportunities in both the private and public sectors. Zavda is looking for a System Administrator to join our team.
Description:
Provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier II (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Responsibilities:
- Provide support for implementation, troubleshooting, and maintenance of IT systems
- Provide Tier I (Help Desk) problem identification, diagnosis, and resolution of problems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Provide Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis, and resolution of problems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide in-depth experience in trouble-shooting IT systems
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Basic Qualifications:
- Ten (10) years SA experience
- Three (3) years installing software packages such as iso and RedHat Package Manager (RPM)
- IAT Level 1 (or higher) Certification
- Linux Experience
- Desired: Three years with administering messaging service such as Java Messaging Service, TIBCO, ActiveMQ, Artemis, Kafka
Job Location:
Zavda is a small business and an equal opportunity employer that is inclusive to Veterans, Women, Minorities, and Individuals with Disabilities. We pride ourselves on our continued professional growth and are always looking for qualified candidates. Please don’t hesitate to reach out to our team with questions on positions or for more information about our company!