Zavda as a member of the ITSM Alliance, JV was awarded the EITO contract. Zavda as a member of the ITSM Alliance, JV was awarded the EITO contract. Stacy Trammell / Friday, March 1, 2013 0 1187 Article rating: No rating Enterprise IT Operations is a very large contract awarded to the ITSM JV Alliance supporting an IC customer. Read more